• Mid-back box arm chair
• Upholstered with ultra soft and durable Caressoft upholstery
• Mahogany wood finish
  

• Arm Height: 25"H
• Seat size: 16.5' W X 20"D
• Seat Height: 19"H
• Overall size: 24.5"W x 26"D x 35"H

Boss Office Products, a division of Norstar, is a leading manufacturer and distributor of ergonomic office furniture with service to six continents. Headquartered in California with a branch in Atlanta, Boss prides itself on offering a wide array of high quality office furniture at affordable prices. All Boss office chairs and component parts are tested and approved by BIFMA standards. Continuous innovation and attractive designs has propelled Boss to the forefront as a superior supplier of office furniture for years to come.

Norstar Office Products(Boss) responsibility ceases and title of goods is passed to the purchaser when a shipment is accepted for transportation by any carrier from our factory/warehouse(Commerce or Atlanta). Carrier routing will be established by Norstar Office Products if it is not otherwise indicated on Client's purchase order.

If you are not satisfied with your merchandise, or if you find that it is defective or damaged, it may be returned or exchanged within 30 days of the original purchase date from Norstar with proof of purchase.

• After 30 days, Norstar will replace the defective or damaged parts and components based on the guidelines within the limited warranty.
• A Return Merchandise Authorization(RMA) number must be obtained to process the return and is valid for 30 days from date issued. Contact Better Office to obtain RMA number at 1-866-930-3233.
• Merchandise returned free of defects or damages must be returned in its original packaging and in re-saleable condition. Customer must return the merchandise freight prepaid to Norstar's designated location. Norstar will not refund to customer the original shipping charges. In addition, Norstar can assess up to a 25% restocking fee against the Customer's account on all non-defective returns for refund/exchange.
• Credit for the full cost minus shipping and processing fees, where applicable, will be issued to customers upon receipt of the returned merchandise.
• Damages due to freight carrier mishandling should be notified. Credit for damaged merchandise will be issued to customers upon resolution of the claim to the freight carrier on behalf of the customer.
• Damages done when shipping 3rd party are not covered in this return policy. Customer will be responsible for any claims that need to be filed with the 3rd party carrier, both Trucking and Fed Ex/UPS.

Please see Better Office's shipping and return policy pages for more information.

PRODUCT POLICY:

All products are subject to change. Measurements and finishes are subject to slight variations.

NORSTAR OFFICE PRODUCTS(BOSS) SIX-YEAR LIMITED WARRANTY FOR CHAIRS:

Norstar Office Products wants you to be happy with our products. When used and maintained properly, they will provide you with years of satisfaction.

NORSTAR chairs are warranted against manufacturing defects in material and workmanship for six years from the original date of retail purchase with the following exceptions: Upholstery materials, foam, gas cylinders, wood components, control mechanisms and electronic components. Upholstery materials and foam are warranted against unusual wear or deterioration and gas cylinders, wood components, and controls against structural failure or unusual wear for EIGHTEEN months. All electronic components for the massaging units have a 90-day warranty period.

The warranty obligation is limited to the replacement or repair, at Norstar Office Products' option, of defective parts and components. The warranty of this product is null and void if the product is subject to negligence, abuse, misuse, modification, accident, or if the customer does not perform the necessary maintenance outline below. The warranty is only rated for the original purchaser of the product and will not be honored if the product is resold. All warranties are for normal usage defined as a forty-hour workweek by persons weighing two hundred fifty pounds or less. Exceptions are the model B205 that is limited to one hundred fifty pounds. The B990, B999 which are limited to three hundred fifty pounds and the B670 which is limited to three hundred pounds.

Should any component be found to be defective under normal single shift usage (eight hours a day), that component will be replaced free of charge. In order to get the replacement part, please return the product or part to the dealer from whom it was purchased. The dealer will send the defective part to the manufacturer, freight prepaid. The manufacturer will repair or replace the defective parts and return it to the dealer, freight prepaid. Customers must be responsible for maintenance of this product including assembly, cleaning, and making sure all hardware is securely fastened.

This warranty applies only to the product; the manufacturer is not responsible in any way for loss, inconvenience or any other special or consequential damages caused by any product defect. This warranty is the only warranty applicable on all Norstar products. All other warranties, expressed or implied prior, are disclaimed.

NORSTAR OFFICE PRODUCTS ONE-YEAR LIMITED WARRANTY FOR CASEGOODS:

Norstar casegoods are warranted against manufacturing defects in material and workmanship for one year from the original date of retail purchase.

Please see Better Office's warranty page for more information.